The Abiding Crew
Better Communication. Better Crew.
Author
Lisa is the AUTHOR of TAKING IN STRAYS: Leadership Lessons From Unexpected Places and ABIDING STRATEGIES: Build Your Best Business Foundation (NEW Release)
Keynote Speaker
As a KEYNOTE SPEAKER, Lisa draws upon the topics in her books and from her decades of experience as an executive in operations, sales & management in both for profit and non-profit organizations.
A Partial List of the Topics Available
LEADERSHIP TOPICS
Board Development
Change Management
Culture Shift and Progress Management
Elements of Good Negotiations
Employee Evaluation and Placement
Finding the Perfect Employee
Growth Management
Management and Operations
Orientation, Training and Retention: On the Run!
Practical Leadership and Workflow Management
Strategic Planning and Growth Management
Troubleshooting for Frustrated Managers
Vision Mapping
SALES & SALES MANAGEMENT
Build Your Closing Tool Kit
Business Etiquette
Close or Not to Close
Conflict and Politics of Sales and Leadership
Consultative Relationships
Marketing for Successful Deals
Objections Can Help You Close
Presentation Basics
Prospecting by the Numbers
Prospecting in the New Century
Seven Steps to Success
Team Work for Closing Large Accounts
The Ideal Sale
CUSTOMER SERVICE
Attitudes and Opportunities
Best Practice Basics of Customer Service
Ethical Customer Service
Leadership for Everyone
Negotiating Conflict with Customers
The Customer Rules
Time Management
Understanding Consumer Needs
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Testimonials
What Our Customers Say?
More than 99% customer satisfaction is our success.
“Thank you for coaching me. Wow! So many tools in my tool kit now, and some I had and didn’t know how to use! During our sessions, you brought to light my strengths (the tools I know how to use), but you showed me new tools and techniques to ensure I am set up for success. During your coaching, you even showed me how to use some of my tools, but I didn’t know what to do with them. You turned my weaknesses into a strength! You helped me identify that not everything is a battle and to be strategic in my approach. How to ‘fight’ without fighting, state my case without being overbearing…and, most importantly, do these things gracefully and humbly. You taught me that finesse. Thank you!”
"I had the opportunity to work with Lisa Harrington when we served together as officers of the Central Florida CPCU Chapter. Lisa is a true professional. She is an outstanding leader and has proven skills in taking an organization to the next level.”
DiSC Profile workshops
A better understanding of our behavior and communication skills leads to better relationships! As a DiSC coach, having worked with this amazing product for over 20 years, I have workshops to help your crew understand their own style and how they can get better results when they are communicating with others. Please contact me if you would like one of these workshops, or if you have a conference coming up and would like a Keynote Presentation on this topic.
Workshops and Keynote
3-4 hour workshops:
Better Communication: DiSC for All staff
Better Sales: DiSC for the Sales Team
Better Customer Retention: DiSC for the Client Services Team
Better Hiring: DiSC for your HR group (and how to use it in hiring)
30-45 minute keynote:
Communication Matters: Better relationships, better business!