Understand that humanity is a quality and not a detriment. It’s good that we’re human and we have foibles and we have things that we need to deal with. As managers and leaders, we need to accept that and help people to move past those problems. No matter what management style you use, whether you studied it in college 20 years ago, or 10 or 40 years ago, people are just people. You are always going to deal with the fact that we don’t change that much as human beings.

 

In the introductory section of my book, Taking In Strays — Leadership Lessons From Unexpected Places, it talks about how things move really fast, but humans don’t change that much. We don’t. We’re the same now as we were 100 years ago, or 500 years ago, in terms of the way our brain works, the way our heart works, the kind of needs that we have as human beings.