THE ABIDING CREW
Better Communication. Better Crew.
The premise of Lisa’s work is to help businesses lay a solid foundation for their organizations. Managing leadership, sales and structure can be done in such a way that profitability, fun, and professionalism coexist peacefully.
“Thank you for coaching me. Wow! So many tools in my tool kit now, and some I had and didn’t know how to use! During our sessions, you brought to light my strengths (the tools I know how to use), but you showed me new tools and techniques to ensure I am set up for success. During your coaching, you even showed me how to use some of my tools, but I didn’t know what to do with them. You turned my weaknesses into a strength! You helped me identify that not everything is a battle and to be strategic in my approach. How to ‘fight’ without fighting, state my case without being overbearing…and, most importantly, do these things gracefully and humbly. You taught me that finesse. Thank you!” — Jennifer Whitten, CQA
Lisa is the AUTHOR of TAKING IN STRAYS: Leadership Lessons From Unexpected Places and ABIDING STRATEGIES: Build Your Best Business Foundation (NEW Release)
As a KEYNOTE SPEAKER, Lisa draws upon the topics in her books and from her decades of experience as an executive in operations, sales & management in both for profit and non-profit organizations.
Interested in BOOKING A KEYNOTE SESSION with Lisa?
Please fill out our secure online form to schedule your event.
A Partial List of the Topics Available
LEADERSHIP TOPICS:
• Board Development
• Change Management
• Culture Shift and Progress Management
• Elements of Good Negotiations
• Employee Evaluation and Placement
• Finding the Perfect Employee
• Growth Management
• Management and Operations
• Orientation, Training and Retention: On the Run!
• Practical Leadership and Workflow Management
• Strategic Planning and Growth Management
• Troubleshooting for Frustrated Managers
• Vision Mapping
SALES & SALES MANAGEMENT:
• Build Your Closing Tool Kit
• Business Etiquette
• Close or Not to Close
• Conflict and Politics of Sales and Leadership
• Consultative Relationships
• Marketing for Successful Deals
• Objections Can Help You Close
• Presentation Basics
• Prospecting by the Numbers
• Prospecting in the New Century
• Seven Steps to Success
• Team Work for Closing Large Accounts
• The Ideal Sale
CUSTOMER SERVICE:
• Attitudes and Opportunities
• Best Practice Basics of Customer Service
• Ethical Customer Service
• Leadership for Everyone
• Negotiating Conflict with Customers
• The Customer Rules
• Time Management
• Understanding Consumer Needs
DiSC Profile workshops:
A better understanding of our behavior and communication skills leads to better relationships! As a DiSC coach, having worked with this amazing product for over 20 years, I have workshops to help your crew understand their own style and how they can get better results when they are communicating with others. Please contact me if you would like one of these workshops, or if you have a conference coming up and would like a Keynote Presentation on this topic.
3-4 hour workshops:
Better Communication: DiSC for All staff
Better Sales: DiSC for the Sales Team
Better Customer Retention: DiSC for the Client Services Team
Better Hiring: DiSC for your HR group (and how to use it in hiring)
30-45 minute keynote:
Communication Matters: Better relationships, better business!
